Frequently Asked Questions
Can I bring my cat?
Unfortunately, No. This is the question (or statement) we hear the most. Usually it's a statement such as "I cant wait to come and bring my little Fluffy!". The Casual Cat Cafe serves as a temporary home for cats and kittens who are waiting to be adopted. We make sure to only have the number of cats that can roam comfortably and stress-free in the space we have, we ensure all cafe cats are up-to date on vaccinations, and have been eased into the cat cafe environment. We cannot accommodate new, unfamiliar cats coming in and out of the cafe daily. This is for the protection (and sanity) of your cat(s) and the cafe cats.
Why do you charge for visitors to play with cats?
100% of adoption fees are given directly to the rescue or shelter responsible for the cat. In addition, most often the adoption fee doesn't even cover the full cost of vetting and care the rescue or shelter has put into the cat. Which is why we do not ask the rescue/shelter to split the adoption fee with us. The entrance fee charged is how we are able to pay for the rent, utilities, food, supplies, and caring staff for the cats. The cats in the cat lounge are viewable from our café area for no charge.
caN I buy a gift card for my friend who loves cats?
Yes! You can purchase gift cards to be used on anything at The Casual Cat Café by clicking here! However, please note that currently gift cards cannot be used to book appointments ahead of time through our booking portal. However, they can be used for walk-in admissions and retail purchases.
I have to take off my shoes??
Guests are encouraged but not required to remove their shoes upon entering the cat lounge. We try to maintain a clean and healthy environment for our café cats and throughout the day your shoes can pick up a whole host of germs and dirt. Also, it is very hard to tell if a cat tail or arm is under your foot when wearing shoes until its too late. Removing the shoes allows for less danger to the cats. It also allows for more comfortable cat snuggling :)
What if I didn't bring socks?
We require all guests in the cat lounge to cover their feet with socks if they remove their shoes. If you did not bring socks with you....or maybe your own socks are a bit unsightly, you may borrow a pair of café socks which must be returned (into the dirty sock basket) upon exiting the cat lounge. Socks are laundered daily and always fresh and clean for guests.
My Child LOVES cats, can I bring him/her?
For the safety of the cats and children, children under 16 must be accompanied by an adult in the cat lounge at all times and there must be at least 1 adult for every 3 children. Children age 12 months and under are free, all other persons entering the cat lounge must have a paid ticket. The cats in the cat lounge are viewable from our café area for no charge.
What type of cafe selections do your offer?
Our café section is limited due to restrictions by the health department. We currently offer hot Keurig drinks such as coffee, hot chocolate, and tea, as well as bottled soda, water, and juice. We also offer an assortment of pre-packaged snacks such as chips, granola bars, cookies, nuts, etc.
We found a stray cat/ kittens will you take them in?
We are not a rescue and therefore cannot take in stray cats or kittens. We suggest you take them to your local rescue or shelter. As much as we would love to take in your unwanted kitties we do not have the supplies or space. For additional information and resources, please visit our ‘cat help information’ page.